ISLAMABAD: Pakistan Telecommunication Company Limited (PTCL) has been recognized this year for implementing ‘Customer Happiness Index Framework’ at the 14th Annual Customer Experience Management (CEM) Awards held in London during Telecom Global Summit. Competing with international telecom global operators, PTCL stood runner-up after Telefonica in the ‘Best-in-Class Customer Engagement Tool’ category, where around twelve international telecom operators competed in different categories. …

KARACHI: In line with the vision of Prime Minister of Pakistan’s new initiative of Digital Pakistan, WB by Hemani has brought in a technology from a USA based company, Jolokia, thus becoming being the first retail industry to digitalize its HR and Training process. A contract-signing ceremony at their office took place here earlier today, attended by select members of …

MANILA: Tourism Malaysia is leading a delegation to promote Visit Malaysia 2020 (VM2020) campaign at the 27th Travel Tour Expo (TTE) from 7 to 9 February 2020 held at the SMX Convention Center Manila in Pasay City. TTE, organised by the Philippine Travel Agencies Association (PTAA), is one of Philippine’s premier travel and tourism events held annually to facilitate exhibitions by …

DUBAI: Vibrant art installations are set to adorn public locations across the UAE as part of Expo 2020 Dubai’s new grassroots initiative to highlight the nation’s unique identity, as it prepares to welcome millions of people from around the world. My Urban Freej is a programme of public art that encapsulates the creative spirit, dynamic multiculturalism and strong sense of …

News Desk DUBAI: Cozmo Travel, the leading travel management company in the region, today unveiled its new Corporate Logo and Brand Identity that reflect its futuristic growth vision in the UAE and across the region. The new identity upgrade, which coincides with Cozmo’s tenth anniversary celebrations, aims at supporting the company’s strategy by aligning its diversified service portfolio and in …

KARACHI: Faysal Bank Limited (FBL) continues to introduce digitally enabled solutions for customers, the Bank has recently partnered with Payoneer, a globally recognized digital payment platform empowering businesses around the world to makefast, secure and convenient cross border payments. The ceremony was attended by senior management of both organizations.  This agreement will improve FBL customers experience through instant fund withdrawal …

KARACHI: Overseas Investors Chamber of Commerce and Industry (OICCI) announced the results of the biannual “Perception and Investment Survey 2019” conducted during last quarter of 2019 amongst the leading foreign investors of the country, who are members of OICCI. The survey results present an array of insights, shedding light on both the concerns on the current business environment, as well as the confidence of …

DUBAI: ENOC Group announced its plans to open 22 new service stations across the UAE by the end of 2020. As the leading integrated energy player sets out to deliver more than a two-fold growth in service stations as compared to 2019, The Group plans to open ten service stations in Sharjah, nine in Dubai and three in the Northern Emirates. The …

News Desk DUBAI: HH Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman of Dubai Airports, presented a token of appreciation to Etisalat for its strong support and participation as the official telecom partner of the third AccessAbilities Expo held in November last year. Abdullah Salem Al Mana, General Manager, Etisalat, Dubai Region, who received …

DUBAI: AkzoNobel, the world leader in paints and coatings and manufacturer of Dulux paints in the UAE, has added to the color and joy of students at the Pakistan Educational Academy in Dubai by contributing two metric tonnes (2 MT) of its decorative paints to support the school’s renovation programme. AkzoNobel and Pakistan Educational Academy also joined hands to organise …