By Rafiq Vayani
DUBAI: dnata, one of the world’s largest air services providers, has opened a new airport lounge at Dubai International (DXB) to enhance young flyers’ travel experience. The newest dnata facility has been designed and launched exclusively for unaccompanied minors, whose safety, security and comfort are ensured by dnata’s specially trained team at the airport.
Located at Terminal 1, the lounge is tastefully decorated in vibrant colours. It is equipped with games and entertainment screens to keep the young guests occupied throughout the day. The lounge is open 24 hours and manned by experienced, multilingual staff.
dnata employs over 70 dedicated agents who work closely with airline representatives to ensure unaccompanied minors are in safe hands, reach departure gates on time and receive priority boarding. dnata has seen these services become increasingly popular in the UAE in recent years. In 2018 the dnata team assisted 8,000 unaccompanied minors at Dubai International (DXB), 27% more, than five years ago.
Steve Allen, Divisional Senior Vice President, UAE Airport Operations, dnata, said: “We have earned the trust of thousands of parents with our safe and reliable services for unaccompanied minors over the past years. We are delighted to add more value to our offering and further enhance young passengers’ travel experience by opening our new lounge, which has been specifically designed to meet the needs and taste of children of all ages. Our friendly team will make sure young flyers spend a memorable time in our new lounge and have a smooth and safe passage through the airport.“
dnata provides its services for unaccompanied minors to over 120 airline partners at the two Dubai airports. Customers should contact their airlines for further information on the services.
dnata has been offering quality and reliable air services for 60 years in the UAE. Every day, the company’s customer-oriented employees assist over 240,000 passengers, move 2,000 tonnes of cargo and prepare 13,000 inflight meals in the country.